Bug 160876 - user.documentfoundation.org account generation fails
Summary: user.documentfoundation.org account generation fails
Status: RESOLVED INVALID
Alias: None
Product: LibreOffice
Classification: Unclassified
Component: LibreOffice (show other bugs)
Version:
(earliest affected)
7.5.7.1 release
Hardware: Other macOS (All)
: medium normal
Assignee: Not Assigned
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2024-04-30 20:17 UTC by dbaker586
Modified: 2024-05-03 06:29 UTC (History)
2 users (show)

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Crash report or crash signature:


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Description dbaker586 2024-04-30 20:17:30 UTC
Description:
I tried to create an account on user.documentfoundation.org, after getting sent there by LibreOffice Online Help.  It seemed to go well until I tried to log in - only to find that what I had just entered was Invalid.  
Cheers or Jeers

Actual Results:
Invalid Account notice

Expected Results:
I expected it to work


Reproducible: Didn't try


User Profile Reset: No

Additional Info:
Accepted what I had just put into it.
Comment 1 Regina Henschel 2024-05-02 16:51:45 UTC
That is a problem with the infra structure not with LibreOffice. Bugzilla is the wrong place to report such problem.

For problems with your account please contact Christian Lohmaier or Guilhem Moulin, e.g. by
IRC https://web.libera.chat/?chan=#tdf-infra
or mailing list libreoffice@lists.freedesktop.org.
Comment 2 dbaker586 2024-05-02 17:40:58 UTC
I did not see any place to report a problem with your web site on your web site.  Most places have that.  
Maybe not you.  

It accepted all my account creation information and then called it invalid.  I had to set up a documentfoundation account on a different sign-in page.  
It is possible that my Safari browser used a forbidden character in the generation of a random password.  But if so, your site should have shown which special characters were valid.
Professionalism is always appreciated - I really miss Quattro Pro and Lotus 1-2-3.  

The first bug I was trying to report involved the persistent refusal of Calc to allow me to change the format of numbers on a graph axis.  Then I noticed a “Source Format” box checked, which I have not seen on other spreadsheet programs.  Unchecking the box fixed the problem.  But this kind of over-programmed “feature” is not a feature to me.  It’s just an unwelcome impediment.  It might have been cool if Calc had automatically used the cell format on the axis.  But it should never have refused to allow the use to change it.  

Furthermore, I recall that in the old Quattro Pro one could set up a graph and then get the same setup as preferences to succeeding graphs in the same spreadsheet.  This saved a lot of annoying busywork.
Comment 3 Buovjaga 2024-05-03 06:29:11 UTC
The correct point of contact in this case is: hostmaster@documentfoundation.org

However, having an account on the single sign on system is not required for Bugzilla at the moment. This will hopefully change in the near future, when the next version of Bugzilla will be released.